Gartner, In this years Market Research Guide published by the leading analyst mentioned Velez Managed Services as having been recognised as a Pure Play Third Party Maintenance provider in EMEA.
With Velez having offices in both the UK and Kosovo our representation in this report is a proud event for our entire team across both countries and what’s more it demonstrates that with a great team, real business model, proper ethics, good practises and solid service delivery that a EMEA based TPM can stand along with our US counterparts in being recognised for excellence.
The third-party hardware maintenance market continues to consolidate as private equity investment in large providers has fueled mergers and acquisitions. SPVM leaders looking to implement hybrid maintenance coverage using a blend of OEM and TPM support must evaluate the risks and benefits of TPM.Gartner 2019 – Market Report Summary
One of the key findings for us in this report – particularly as Velez are both a member of the Service Industry Association (SIA) and Velez CEO Sean Price sits on the board as well, was to notice the number of recognised TPM companies who were also a part of the association.
The SIA works together to help member organisations learn and understand the industry better from one another, an organisation where senior executives of these service lead businesses can come together and discuss the current goings on within the hardware maintenance business as well as help one another provide greater levels of service to clients worldwide.